To create a free account on MyEinvite as an event organizer, just follow below mentionned steps:

• Go to home page of MyEinvite web application
• Click on the “Create an event” button located on the right side of the navigation menu
• Complete the registration form correctly
• Read the terms of use
• Validate the registration form by clicking on the “Create an account” button
• MyEinvite platform uses two-factor authentication (2FA)
• If all required information are correctly filled on the registration form, an activation email will be instantly sent to the email address provided on the registration form
• Go to your inbox, and click on the account activation link
• Phishing attack warning: only click on the link when the email comes from an email address belonging to our domain myeinvite.net
• Once your account is activated, you can now access into to your account using your email address and your password that you will have defined during registration

Below are the steps to follow to access into your account:

• Go to home page of MyEinvite web application
• Click on the “Log in” link located on the navigation menu
• Enter your email address and password on the login page
• Thus you have access into your account on MyEinvite

To recover a forgotten password, just follow below steps :

• Go to home page of MyEinvite web application
• Click on the “Log in” link located on the navigation menu
• Click on the link “Forgot your password?” located on the left side of the login form
• On the reset page that opens afterwards, enter your email address already registered
• Then click on the “Reset” button
• Go to your inbox, and click on the password reset link sent
• Phishing attack warning: only click on the link when the email comes from an email address belonging to our domain myeinvite.net
• Enter your new password in the change password page
• This will allow you to log in again with your new password

Below are the steps to follow to modify your user account information:

• Go to home page of MyEinvite web application
• Click on the “Log in” link located on the navigation menu
• Enter your email address and password on the login page
• Click on the icon in the form of a + located on the upper right page of the page then click on the “Settings” submenu
• You will be able to update all the informations relating to your account
• Click on the “Save” button located at the bottom of the account update page

Below are the steps to follow to change your time zone, very important data in event management:

• Go to home page of MyEinvite web application
• Click on the “Log in” link located on the navigation menu
• Enter your email address and password on the login page
• Click on the icon in the form of a + located on the upper right page of the page then click on the “Settings” submenu
• Locate the “Time Zone” field and modify the information it contains
• Click on the “Save” button located at the bottom of the account update page

To create an event on MyEinvite as an event organizer, follow below steps:

• Go to home page of MyEinvite web application
• Click on the “Log in” link located on the navigation menu
• Enter your email address and password on the login page
• Once logged in, click on the “Create an event” option located on the navigation menu located on the left side of the screen if you are using a computer or by clicking on the “Create a new event” button located on the top right of the dashboard
• On the new page that appears, select the type of package you want based on the number of guests expected for your event
• Complete the event creation form with additional informations detailing the date, place and program of the event
• Finally, click on the Save button

To update an event created on MyEinvite, you must of course have already created it beforehand and follow the following steps:

• Go to home page of MyEinvite web application
• Click on the “Log in” link located on the navigation menu
• Enter your email address and password on the login page
• Once connected, click on the “Events” submenu located on the navigation menu located on the left side of the screen in the Administration menu
• On the new page that appears listing all the events already created, you have the option of directly accessing the event or searching based on the title of the previously registered event
• Access to the event in edit mode is done by clicking on the search button located on the right part of the screen
• You can update all informations related to your event and click on the “Update” button once you are done with the update

To view the invoice related to the purchase of your invitation package, you must first create your event, the invoice is generated automatically. Below are the steps to follow to view it:

• Go to home page of MyEinvite web application
• Click on the “Log in” link located on the navigation menu
• Enter your email address and password on the login page
• Once connected, click on the Purchase sub-menu located on the left navigation menu
• On the new page that appears, click on the search button located on the right side of the event for which you want to display the invoice
• On the new page that appears, click on the “Invoice” button located at the top of the form
• Clicking on this button displays the invoice and offer you the possibility to download it in PDF format for all practical purposes

To purchase the invitation package, you must first have created your event and follow next steps:

• Go to home page of MyEinvite web application
• Click on the “Log in” link located on the navigation menu
• Enter your email address and password on the login page
• Once connected, click on the "Purchase" sub-menu located on the left navigation menu
• On the new page that appears, click on the shopping cart button located on the right side of the row of the event for which you wish to purchase the invitation package
• The system automatically directs you to our online gateway payment provider secure platform
• Once in this platform, proceed to payment using the available payment methods (Credit or debit card, mobile money, maxicash)
• Once the payment is successfully executed on the secure platform of our payment gateway provider, user is automatically directed to his account on MyEinvite and can thus begin to view the electronic invitations
• Invoice status automatically changes from Unpaid to Paid

To add one or more guests to your event according to the package chosen when creating your event, follow below steps:

• Go to home page of MyEinvite web application
• Click on the “Log in” link located on the navigation menu
• Enter your email address and password on the login page
• Once logged in, click on the “Add Guest” sub-menu located on the left navigation menu
• On the new page that appears, click on the button in the form of a man located in the right part of the line of the event for which you want to add the guests
• On the new page that appears, click on the “Add a guest” button located at the top of the page
• Fill in the guest creation form
• Then click either on the “Save” button if you only have one guest to add or click on the “Save and Add” button if you want to continue with the addition of a second guest for this same event

To display the list of your guests added to your event, follow below steps:

• Go to home page of MyEinvite web application
• Click on the “Log in” link located on the navigation menu
• Enter your email address and password on the login page
• Once logged in, click on the “Events” sub-menu located on the left navigation menu, in the Administration menu
• On the new page that appears, click on the button in the form of a search button located in the right part of the line linked to the event for which you want to display the list of guests
• On the new page that appears, click on the button labeled “Guests List” located at the top of the form
• This list can be exported to PDF or Excel format, for all useful purposes, using the appropriate buttons located on the upper part of the screen

To update one or more guests created in your event, follow these steps:

• Go to home page of MyEinvite web application
• Click on the “Log in” link located on the navigation menu
• Enter your email address and password on the login page
• Once logged in, click on the “Events” sub-menu located on the left navigation menu, in the Administration menu
• On the new page that appears, click on the button in the form of a search button located in the right part of the line linked to the event for which you wish to update a guest
• On the new page that appears, click on the button labeled “Guests List” located at the top of the form
• On the new page that appears, click on the button in the form of a pen located on the right part of the screen
• On the form that appears, you can update all of your guest's information and click the button labeled “Update” on the bottom of the form to save the new information

To remove one or more guests from your event, follow below steps:

• Go to home page of MyEinvite web application
• Click on the “Log in” link located on the navigation menu
• Enter your email address and password on the login page
• Once logged in, click on the “Events” sub-menu located on the left navigation menu, in the Administration menu
• On the new page that appears, click on the button in the form of a search button located in the right part of the line linked to the event for which you wish to remove a guest
• On the new page that appears, click on the button labeled “Guests List” located at the top of the form
• On the new page that appears, click on the red button in the form of a trash can located on the right side of the screen
• On the confirmation page that appears, validate the deletion of the guest by pressing the OK button
• The guest is thus removed from your event

To generate an electronic invitation, follow below steps:

• Go to home page of MyEinvite web application
• Click on the “Log in” link located on the navigation menu
• Enter your email address and password on the login page
• Once logged in, click on the “Events” sub-menu located on the left navigation menu, in the Administration menu
• On the new page that appears, click on the button in the form of a search button located in the right part of the line linked to the event for which you want to generate the invitation for which the guest has already been added
• On the new page that appears, click on the button labeled “Guests List” located at the top of the form
• On the new page that appears, click on the green print button located on the right side of the screen
• You can view the electronic invitation

The confirmation link allows the guest to confirm their presence at an event. It's up to the organizer to send this link to his guests. To send the participation confirmation link to a guest, follow below steps:

• Go to home page of MyEinvite web application
• Click on the “Log in” link located on the navigation menu
• Enter your email address and password on the login page
• Once logged in, click on the “Events” sub-menu located on the left navigation menu, in the Administration menu
• On the new page that appears, click on the button in the form of a search button located in the right part of the line linked to the event for which you wish to send the confirmation link and in which the guest has already been previously added
• On the new page that appears, click on the button labeled “Guests List” located at the top of the form
• On the new page that appears, click on the button in the form of a pen located on the right part of the screen
• On the form that appears, click on the button labeled RSVP link” located at the bottom of the form
• Clicking on chat icons allows you to send the link to the contact of your choice depending on the desired messaging application

To confirm your presence at an event as a guest for an event for which you have received an invitation from an organizer using MyEinvite platform, below are the steps to follow:

• Click on confirmation link received from the event organizer, also available on electronic invitation
• The click directs you to MyEinvite web platform
• A success message notifies you that your confirmation is sucessfully performed
• On the page that appears you have all the informations relating to the event for which you are invited

Guests check-in allow organizer to monitor the filling rate of event premises. It's carried out when the guests enter the room provided for the event, below are steps to follow to perform this operation as an organizer :

• The user in charge of check-in must first be connected to his session as organizer on MyEinvite web application at the address https://myeinvite.net using a smartphone with an installed application capable of scanning a QR code
• Using the same smartphone already connected to his user session on MyEinvite, the user must scan the QR code located on the electronic invitation presented by the guest at the entrance to the event premises
• Once the QR code scanned in scanning application located on your smartphone, click on “Open the link”, option offered following the scan
• On the new page that appears on MyEinvite web application, update the check-in status to level 1 or 2 according to your internal management rules and click on the button labeled “Update” located at the bottom of the form to record the operation

To monitor filling of the event place as an organizer, follow below steps :

• Go to home page of MyEinvite web application
• Click on the “Log in” link located on the navigation menu
• Enter your email address and password on the login page
• Once logged in, click on the “Events” sub-menu located on the left navigation menu, in the Administration menu
• On the new page that appears, click on the button in the form of a search button located in the right part of the line linked to the event for which you wish to monitor
• On the new page that appears, click on the button labeled “Dashboard” located at the top of the form
• The new page that displays indicators allowing the organizer to have a fairly clear overview of the organization of his event, including the room filling rate

Below are the steps to follow to escalate a ticket:

• Go to home page of MyEinvite web application
• Click on the “Log in” link located on the navigation menu
• Enter your email address and password on the login page
• Click on the icon in the form of a + located on the upper right page of the page then click on the submenu “My Tickets”
• On the new page that appears, click on the “New ticket” button located at the top
• Fill in the ticket form and click on the “Submit” button located at the bottom of the screen
• “My tickets” menu gives you access to all your tickets as well as their processing history